Airport Operations

DSM is committed to ensuring safe and convenient travel to and from Iowa.  The Des Moines International Airport Operations team is responsible for safety throughout the terminal and on the airport campus.  The operations team offers public tours when time allows.  If you are interested in requesting a tour, please fill out a tour request form

Operations Team

The airport operations team is onsite and available 24 hours a day, every day throughout the year. 

Airport Operations Center  - (515) 256-5000

Safety Management System (SMS)

To report a non-emergency safety concern identified at Des Moines International Airport (DSM), please use the Confidential Report Form at This form is not intended for reporting emergencies.  If the safety concern is an emergency, call 911 immediately.

Work Order Requests

Airport employees and tenants in need of assistance can submit a work request through the Work Order Request Portal.  Use the video request form to request video footage. 

Work Order Request Portal  Video Request Form

Des Moines Airport Authority Rules, Regulations, Policies and Procedures can be found here.